Welcome to Chic Nook (“we”, “us”, or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website Chic Nook (the “Site”) and use our services (collectively, the “Services”). Please read this Privacy Policy carefully. By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described herein. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date above, and take any other steps required by applicable law.

2. How We Collect and Use Your Personal Information

To provide our Services, we collect personal information about you from various sources. The information we collect and how we use it depends on your interactions with us.

2.1 Information We Collect Directly from You

When you use our Services, you may provide us with personal information, including:

• Contact Information: Name, address, phone number, and email address.

• Order Information: Billing and shipping addresses, payment details, email address, and phone number.

• Account Information: Username, password, security questions, and other information used for account security.

• Customer Support Information: Information you provide when communicating with us for support purposes.

Note: Some features of our Services may require you to provide certain information. You may choose not to provide this information, but it may limit your ability to use those features.

2.2 Information We Collect Automatically

We may automatically collect certain information about your interactions with our Services, including:

• Usage Data: Information about how you access and use our Site and Services, such as device information, browser type, IP address, and interaction with the Site.

• Cookies and Similar Technologies: We use cookies, pixels, and similar technologies to collect and store information about your preferences and activities on our Site.

For more details about our use of cookies, please refer to the Cookies section below.

2.3 Information We Obtain from Third Parties

We may receive information about you from third parties, including:

• Service Providers: Companies that support our Site and Services, such as Wix.com.

• Payment Processors: Entities that process your payment information to fulfill orders.

• Marketing Partners: Partners who assist us in marketing and advertising.

• Other Third Parties: Vendors and service providers who collect information on our behalf.

Any information obtained from third parties will be treated in accordance with this Privacy Policy.

3. How We Use Your Personal Information

We use your personal information for various purposes, including:

3.1 Providing Products and Services

• Order Fulfillment: Process payments, fulfill orders, arrange shipping, and manage your account.

• Account Management: Create, maintain, and manage your account.

• Customer Communications: Send notifications related to your account, purchases, returns, exchanges, and other transactions.

• Enhancing Shopping Experience: Integrate with Wix.com services to improve your shopping experience.

3.2 Marketing and Advertising

• Promotions: Send marketing, advertising, and promotional communications via email, text message, or postal mail.

• Personalized Advertising: Show you advertisements tailored to your interests on our Site and other websites.

3.3 Security and Fraud Prevention

• Protecting Interests: Detect, investigate, and prevent fraudulent, illegal, or malicious activities.

• Account Security: Encourage you to keep your account credentials secure and notify us immediately if you suspect unauthorized access.

3.4 Communication and Service Improvement

• Customer Support: Provide customer support and respond to your inquiries.

• Improving Services: Use your feedback and interactions to enhance our Services.

4. Cookies

We use Cookies and similar technologies to enhance your experience on our Site. Cookies help us remember your actions and preferences, run analytics, and understand how you interact with our Services.

• Types of Cookies:

  • Essential Cookies: Necessary for the operation of our Site and Services.

  • Performance Cookies: Help us understand how visitors interact with our Site.

  • Functional Cookies: Enable enhanced functionality and personalization.

  • Advertising Cookies: Used to deliver relevant advertisements to you.

Most browsers accept cookies by default, but you can choose to set your browser to remove or reject cookies. Please note that blocking cookies may impact your experience and the functionality of our Services.

We recognize the Global Privacy Control (GPC) signal, allowing you to opt-out of certain data processing practices. For more information, visit Global Privacy Control.

5. How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

5.1 With Vendors and Service Providers

We share your information with third-party vendors and service providers who perform services on our behalf, such as:

• IT Management and Hosting

• Payment Processing

• Data Analytics

• Customer Support

• Fulfillment and Shipping

5.2 With Business and Marketing Partners

We may share your information with our business and marketing partners to provide services and advertise to you. These partners will use your information in accordance with their own privacy policies.

5.3 With Your Consent

We may disclose your information to third parties when you have given us explicit consent to do so, such as when using social media integrations or opting into specific promotions.

5.4 For Legal and Safety Reasons

We may disclose your information to comply with legal obligations, respond to legal processes, protect our rights, and ensure the safety of our users and the public.

5.5 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

6. Third-Party Websites and Links

Our Site may contain links to third-party websites or online platforms not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children's Data

Our Services are not intended for use by children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us to request its deletion.

8. Security and Retention of Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no security system is impenetrable, and we cannot guarantee absolute security.

Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: Request access to the personal information we hold about you.

• Right to Delete: Request the deletion of your personal information.

• Right to Correct: Request corrections to inaccurate or incomplete personal information.

• Right to Portability: Request a copy of your personal information in a structured, machine-readable format.

• Right to Restrict Processing: Request that we limit the processing of your personal information.

• Right to Withdraw Consent: Withdraw consent for processing your personal information where we rely on consent.

• Right to Object: Object to certain types of processing of your personal information.

• Right to Lodge a Complaint: File a complaint with a supervisory authority if you believe our processing of your personal information violates applicable laws.

Exercising Your Rights: You can exercise your rights by contacting us using the contact details provided below. We may require verification of your identity to process your request.

10. International Users

Your personal information may be transferred to and processed in countries outside of your country of residence. We ensure that such transfers comply with applicable data protection laws, using mechanisms such as the European Commission’s Standard Contractual Clauses or other recognized transfer methods.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

• Email: info@playsph.com

• Phone: +1 717-998-6952

• Mailing Address:
  BAMBU KOSHER LLC
  3427 NE 163 ST
  NORTH MIAMI BEACH, FL 33160
  United States

We are committed to addressing your inquiries and ensuring your privacy is protected.

Chic Nook
Your Home for Quality Household Essentials